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Join our talent community and discover how you can make a difference at NEON. We have a commitment to the community we serve, and to our employees who help us achieve our success. For consideration of any open position, we invite you to click on your area of expertise and then click on the available positions in your field. If we have an open opportunity, we will take you to where you can apply for that position.
NEON offers a competitive compensation and benefits package and National Health Services Corps loan repayment opportunity.
NEON is an Equal Opportunity Employer.
At NEON, the needs of our customers are and will remain our highest priority. In the service of our customers we value compassion, consideration, courtesy, creativity, dedication, determination, flexibility, hard work, honesty, integrity, innovation, professionalism and teamwork. We define customers as every patient, consumer, provider, visitor, vendor and coworker.
Duties: Under the supervision of the Dental Director, the Dentist is responsible for providing clinical dental services and preventative dental care in an out-patient clinic or at one of our many community sites. Must be cognizant of the public health, social, and economic factors which impact the overall health of NEON's patients. Able to creativelt work with other health care professionals.
Education:
DDS, DMD degree from ADA - accredited School of Dentistry.
Minimum Qualifications: Current State of Ohio licensure to practice Dentistry. DEA Certificate. Professional malpractice insurance obtainable. Completion of an accredited General Practice Residency program preferred. Ability to maintain appropriate clinical privileges required, hospital privileges preferred. Successful clearance of general and DHS background checks required.
Duties: Under the general supervision of the Medical Director, the Internal Medicine Physician is responsible for providing and overseeing the healthcare of patients 18 years or older. Provide primary care to adult patients that involves the following: history, examination and treatment of simple to moderately complex medical conditions affecting patients aged 18 years and older, whereby conditions are typically managed without specialty or subspecialty consultant collaboration on an outpatient basis; history, examination and treatment of complex medical conditions affecting patients 18 years or older, whereby the conditions are typically managed with specialty or subspecialty consultant collaboration (e.g. oncology disorders, sickle cell disease, severe coronary artery disease, severe and complicated hypertensive disorders, conditions requiring anticoagulation, and AIDS) on an outpatient basis. Work within his/her scope of training and that established by the Medical Director and when the needs of the patient fall outside that scope, refer the patient to other healthcare providers whose scope includes that of serving the patient.
Education:
Doctor of Medicine (MD) or Doctor of Osteopathy (DO).
Minimum Qualifications: Ohio State Medical License (Physician). BC/BE in Internal Medicine. DEA Certificate.
General Duties:
Under the general supervision of the Medical Director, the Family Medical Physician is responsible for providing coordinated and quality primary care services to patients utilizing clinical services. Provides full range of preventative and primary care medical services, including health maintenance of chronic diseases and patient case management. Evaluates, diagnosis, and treats new and existing patients' medical conditions. Performs medical procedures, prescribing and referring patients for specialized consultation.
Education:
Minimum Qualifications:
Current, valid, unencumbered Ohio Medical Board licensure. DEA Cerrtificate. Certification by the American Board of Family Medicine (ABFM) or American Board of Internal Medicine (ABIM) and American Board of Pediatrics (ABP) and Maintenance of Certification (MOC) preferred.
Duties: Under the general supervision of the Medical Director, the Pediatrician is responsible for providing and overseeing the healthcare of patients 0 to 18 years of age. Provide primary care to child and adolescent patients that includes the following: history, examination and treatment of up to moderately complex medical conditions affecting patients whereby the conditions are typically managed without subspecialty consultation collaboration on an outpatient basis; history, examination and treatment of complex medical conditions affecting patients ages 0-18 years of age whereby the conditions are typically managed with subspecialty consultation collaboration and on an outpatient basis (e.g. oncology disorders, sickle cell disease, cystic fibrosis, and AIDS).
Education:
Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree;
Successful completion of Pediatric residency program.
Minimum Qualifications: Current, valid, unencumbered Ohio Medical Board licensure. DEA Certificate. American Board of Pediatrics (ABP) Certification and Maintenance of Certification (MOC) preferred.
No positions available at this time.
Duties:
Under the general direction of the Medical Director, the Family (FNP) and Adult (ANP) Nurse Practitioners conduct History, Examination and Treatment of simple to complex medical conditions affecting patients within their scope of practice whereby the conditions are typically managed with or without specialty or subspecialty consultant collaboration (e.g. oncology disorders, sickle cell disease, severe coronary artery disease, severe and complicated hypertensive disorders, conditions requiring anticoagulation, and HIV). Conditions can be managed with our without the director involvement of an Internal Medicine or Family Medicine physician under current Standard Care Arrangement.
Education:
Master of Science in Nursing (MSN) from accredited Adult or Family Nurse Practitioner Program.
Minimum Qualifications:
1. Current and valid Ohio Board of Nursing Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure;
2. Adult or Family Nurse Practitioner Certification;
3. Current CPR certificate ( Healthcare provider BLS);
4. Current active Drug Enforcement Administration (DEA) Certificate;
5. 1-2 years outpatient practice preferred, but not required.
Duties:
Under the general direction of the Medical Director, the Pediatric Nurse Practitioner conducts History, Examination and Treatment of simple to complex medical conditions affecting patients from birth to 21. Conditions are typically managed with or without specialty or subspecialty consultant collaboration. Must also demonstrate knowledge of the principles of growth and development. Must be able to identify and categorize each patient's age-specific groupings of needs, such as those for infant, child and adolescent patients.
Education:
Master of Science in Nursing (MSN) from accredited Pediatric Nurse Practitioner Program.
Minimum Qualifications:
1. Current and valid Ohio Board of Nursing Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure;
2. Pediatric Nurse Practitioner Certification;
3. Current CPR certificate ( Healthcare provider BLS);
4. Current active Drug Enforcement Administration (DEA) Certificate;
5. 1-2 years outpatient practice preferred, but not required.
No positions available at this time.
General Duties
Under the general direction of the Behavioral Health Director, the Adult, Child and Family Therapist/ Chemical Dependency Counselor provides behavioral health servcies to NEON patients experiencing mental health conditions and chemical dependency. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psycchotherapy. Provides Screening, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT).
Education
Minimum Qualifications
Technical Skills
Duties:
Under the direction of the Medical Director, the Behavioral Health Nurse Practitioner provides mental health and primary care services to NEON patients experiencing mental health conditions and emotional disorders. Conducts history and assessment; determines diagnosis; develops treatment plan; provides clinical counseling, psychosocial interventions and psychotherapy. Provides support to NEON providers with patients experiencing mental health issues.
Education:
Minimum Qualifications:
1. Current and valid Ohio Board of Nursing Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure;
2. Psychiatric-Mental Health Nurse Practitioner Certification by the American Nurses Credentialing Center;
3. Current active Drug Enforcement Administration (DEA) Certificate;
4. Minimum of one year experience as a Nurse Practitioner in a clinical or mental health setting preferred.
General Duties
Under the general direction of the Medical Director and Behavioral Health Director, the Chemical Dependency Counselor provides behavioral health care services to NEON patients experiening mental health conditions and chemical dependency. Conducts history and asssessment; determines diagnosis; develops treatment plan and provides clinical counseling to treat addiction disorders affecting adolescent and adult patients. Provides Screeing, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assistant Treatment (MAT). Provides referrals and supportive services to improve patients' quality of life.
Education
Minimum Qualifications
Technical Skills
1. Proficient in the use in the use of Microsoft Office applications, and Outlook.
2. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen.
General Duties
The Child, Adult and Family Therapist provides behavioral health services to NEON patients experiencing mental health conditions and emotional disorders. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Provides supervision of Social Workers and supervises students with required supervisory licensure.
Education
Minimum Qualifications
Technical Skills
General Duties
The Nutrition Counselor performs a variety of specialized duties related to the nutrition counseling of patients/families for Medical Nutrition Therapy (MNT) diet education. This may include but are not limited to: weight management, malnutrition/weight gain, nutrition therapy, and counseling of diseases like cardiovascular, renal, diabetes, gastrointestinal disorders, and general healthy diet for chronic disease prevention.
Education
Minimum Qualifications
Technical Skills
General Duties
The Sonographer is responsible for performing Obstetrical, Pelvic and Transvaginal, and Breast Ultrasound examinations of NEON patients. The Sonographer is also responsible for all duties related to the performance of ultrasound procedures with the scope of NEON practice.
Education
Minimum Qualifications
Technical Skills
General Duties
Under the supervision of the Medical Director and in support of the staff Optometrist, the Optometric Technician provides the basic services of screening, billing, optometry support, enrollment, and eyeglass fitting and repair. The Optometric Technician will assist the Optometrist by performing eye screening, lensometry, dispensing eye glasses, routine office duties, ordering supplies, and performing other duties as assigned.
Education
High school graduate or equivalent.
Minimum Qualifications
Technical Skills
1. Demonstrated knowledge and proficiency in the use of Microsoft Office and Outlook.
2. Ability to acquire skills to become proficient in the use of NextGen software.
General Duties
Under the direction of the Director of Pharmacy or designee, the Pharmacy Technician is responsible for assisting the pharmacist in the prescription filing process. Communicates with patients and staff in an appropriate, professional manner, whether in-person or on the telephone. Generates prescription labels and fills the medication in accordance to the State Board of Pharmacy regulations.
Education
High School Diploma or Equivalent.
Minimum Qualifications
Must have valid certification from Pharmacy Technician Certification Board.
One year related experience preferred but not required.
Technical Skills
PC skills, adequate typing skills and good interpersonal skills a must.
Duties:
Under the general supervision of the Director of Nursing Affairs or Assistant Directors and the clinical supervision of the Provider, the Medical Assistant is responsible for assisting with all basic examinations of patients. The individual will arrange for any subsequent laboratory testing of the patient, order supplies for the treatment areas and perform other duties as requested. Must demonstrate knowledge of the principles of growth and development over the lifespan (or receive cross-training) to provide age-specific care to all parent age groups, i.e. infant, child, adolescent, adult and geriatric patients.
Education:
Minimum Qualifications:
Positions Available:
Full-Time or Part-Time
Work Schedule Options:
Monday - Friday-8:30 a.m. to 5:30 p.m.
(Full-Time Hours)
Monday - Friday-5:00 p.m. to 9:00 p.m.
(Part-Time Hours)
Saturday/ Sunday- Weekend Hours Available
Duties:
Under the general supervision of the Director of Nursing Affairs or Assistant Directors, the Licensed Practical Nurse ((L.P.N.) is responsible for assisting with all basic examinations of patients and will arrange for any subsequent testing of the patient. The LPN administers oral and inject medication, changes dressings, removes sutures, screening patients and performs other duties as required. Must demonstrate knowledge of the principles of growth and development over the lifespan (or receive cross-training) to provide age-specific care to all patient age groups, ie. infant, child, adolescent, adult and geriatric patients.
Education:
Minimum Qualifications:
Positions Available:
Full-Time or Part-Time
Work Schedule Options:
Monday - Friday-8:30 a.m. to 5:30 p.m. (Full-Time Hours)
Monday - Friday-5:00 p.m. to 9:00 p.m. (Part-Time Hours)
Saturday/ Sunday- Weekend Hours Available
General Duties
Under the general supervision of the Director of Nursing Affairs or Assistant Directors, the Unit Clerk assists with the organization and flow of patient care in the clinical area. The Unit Clerk is responsible for assisting with all basic tasks of the clinical department. This individual will answer telephones, take telephone messages, fax documents as needed, clinical tasking of messages and medication refills, arrange follow-up appointments, and other duties as requested. The Unit Clerk is not responsible for clinical responsibilities such as assisting provider with exam, waived testing, injections or medications.
Education
Minimum Qualifications
Technical Skills
Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.
Education:
High School Graduate or equivalent;
Successful completion of advanced training when available.
Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.
Full-Time Work Schedule Hours
Day Shift: 8:30 A.M. to 5:30 P.M.
Afternoon/Evening Shift: 12:00 Noon to 9:00 P.M.
Part-Time Work Schedule Hours
Evening Shift: 5:00 P.M. to 9:00 P.M.
General Duties
Under the direct supervision of the Revenue Cycle Supervisor, the Financial Counselor will collect, review and enter data from patients seeking care within the NEON network, with professionalism and confidentiality. The Financial Counselor will assist all qualified, self-pay patients with the goal of managing and reducing associated account receivables. The foremost duty and responsibility of a Financial Counselor is to act as a navigator to patients applying for NEON's discounted medical care program and assisting with application for available insurance programs, i.e. private insurances, Medicare, Medicaid, HMO, etc. They will be required to counsel and advise patients of their financial help eligibility, and the cost that is required for each visit. This information must be accurately input into NEON's practice management system and updated accordingly. Generating statements and re-billing claims. Other duties of a similar nature will be required that are essential to the delivery of high quality comprehensive family health care. The duties listed below are for the purpose of illustration and without limitation to the discretion of Northeast Ohio Neighborhood Health Services, Inc. (NEON) to modify, add to, or delete said duties from time to time. The Financial Cournselor may be required to provide coverage at other sites.
Education
Minimum Qualifications
Technical Skills
General Duties
Under the supervision of the Appointment and Referral Supervisor, the Referral Coordinator exchanges information between NEON and hospitals and all consultants. Ensures that required documentation is completed and submitted in a timely manner, receives all referrals and follows through to completion of all aspects of scheduling from all NEON sites. Completes all tasks in NextGen EHR, obtains approval for HMO's referrals, when needed, and faxes referrals to the hospital or consultants office. Notifies patients regarding any special instructions. Sends any outside agency forms completed by NEON to scanning.
Education
High School Diploma or Certificate of High School equivalence (GED).
Minimum Qualifications
1. Applicants must have 1-2 years of experience in referrals, medical, or health insurance.
2. Applicants must have working and demonstrated knowledge of Medical Terminology.
3. Applicants must be able to type 35 wpm and utilize a personal computer. Must have basic computer skills.
4. Applicants must be proficient in the use of Microsoft Office applications and have experience with internal, mail or database management programs.
5. Applicants must have the ability to learn and operate NextGen practice management software applications.
6. Applicants must have knowledge of commercial and government funded health care programs.
Technical Skills
1. Excellent oral and written communication skills.
2. Must have ability to make sound judgement independently.
3. Must be able to exhibit tact and diplomacy and the ability to work cooperatively with all departments, providers, referrals hospital staff and consultants, as a team member in meeting corporate objectives.
4. Must demonstrate maturity, flexibility and the ability to work with patients and fellow staff members, in an effective manner with sensitivity for diverse population groups.
5. Must be proficient in basic PC functions.
General Duties
Under the supervision of Appointment and Referral Supervisor, the Appointment Specialist is responsible for day to day scheduling of all appointments, confirmation, cancellation, general registration, welcomes all new HMO patients, schedules same day appointments and sends reminder letter or fax to patients when needed.
Education
High School Diploma or GED
Minimum Qualifiications
1. Experience or willingness to learn client managment system and other required software programs.
Technical Skills
1. Must maintain confidentiality of all work
2. Must be able to type of minimum of 25 wpm
3. Must be proficient with basic PC functions
4. Must be accurate, adaptable and orderly
5. Must use common sense
6. Must demomstrate good customer services
7. Must perform duties in a professional and dignified manner
8. Must have excellent oral communication skills
9. Must make sound judgement in problems solving
Duties: Under the supervision of the Dental Director, the Dental Hygienists provide preventive dental care and teach patients how to practice good oral hygiene. Takes and develps x-rays and examines patient's teeth & gingival structures, documenting the presence of disease or abnormalities. Assist the patient in maintaining good oral health. Develops and promotes community dental health programs care professionals?
Education:
Graduate from an accredited dental hygiene school and pass both a written and clinical examination. Dental Hygienist Licensure in the State of Ohio. Able to work without direct supervision. License to work without an Dentist. Must have completed at least one year of College. Current CPR Certificate (Healthcare Provider BLS).
Minimum Qualifications:
Dental Hygieneists must be licensed in the State of Ohio. Hygienist must be graduate from an accredited dental Hygiene school and pass both a written and clinical examination. Dental Hygienists must work well with others, particulary patents who may be under stress. Dental Hygienists must have manual dexterity because they use dental instruments with little room for error qwithin a patient's mouth.
Duties:
Under the supervision of the Dental Director, the Certified Dental Assistant performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Certified Dental Assistant assists the Dentist, instructs dental patients on how to properly care for their teeth, communicates effectively with patients, maintains equipment and inventory, and follows universal precautions and all OSHA requirements. The Certified Dental Assistant also performs advanced intra-oral procedures that are determined by the State of Ohio Dental Board with proper certification and current pit & fissure sealants & coronal polishing.
Education:
Minimum Qualifications:
Technical Skills:
Duties:
Under the supervision of the Dental Director, the Dental Assistant performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Assistant assists the Dentist, instructs dental patients on how to properly care for their teeth, communicates effectively with patients, maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education:
Minimum Qualifications:
Technical Skills:
Duties:
Under the direction of the Dental Director and Dental Health Manager, the Mobile Dental Unit Driver is designated to address the oral health needs to children in the East Cleveland/Euclid School System and Health Care Events. The mobile dental unit driver also serves to provide dental access to other populations as determined by Northeast Ohio Neighborhood Health Services, Inc.
Education:
High School Graduate or GED.
Minimum Qualifications:
General Duties
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental asisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
Duties:
Under the direction of the Director of Social Services and Special Programs, the Health Educator provides support, assessments, information an referrals for the enhancement of physical and psychosocial functioning of the assigned patient population to include but not be limited to infants, adolescents, adults and geriatric patients. The Health Educators teach individuals and communities how to live healthier lifestyles and promote wellness. They develop and implement strategies to improve the health of individuals and communities, collect and maintain data, and discuss and manage health concerns with patients. The Health Educator performs various duties to assist and identify families in need of medical care, social services, and education. The Health Educator must demonstrate the knowledge and skills necessary to provide care and education appropriate to the age of the patients served; demonstrate knowledge of the principles of growth and development over the life span; and be to identify a patient's needs.
Education:
Bachelor of Arts in Social Work, Bachelor of Science, Bachelor of Business, or an acceptable related field required.
Additional specialized training in social services or related field preferred.
Minimum Qualifications:
Technical Skills:
1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.
2. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.
3.Demonstrated advance knowledge and proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
General Duties:
Under the supervision of the Director of Social Services & Special Programs, the Community Health Worker is responsible for providing community-based outreach and enrollment assistance and ongoing case management, home visiting, assessments, referrals to resources and services, education and support, and disease management to at-risk populations.
Education:
Minimum Qualifications:
Positions: Full-Time and Temporary Part-Time
Duties
Under the direction of the Director of Social Services, the Adolescent Specialist is responsible for the coordination of services to adolescents who ar sexually active and/or high risk for sexual activity. Provide STD risk-reduction counseling and makes community referrals as deemed appropriate. Provide education on reproductive health and health promotion/disease prevention, including nutrition, exercise, alcohol/drug abuse, domestic violence and sexual abuse. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served. Must also demonstrate knowledge of the principles of growth and development over the life span.
Education
Minimum Qualifications
Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen database.
Technical Skills
1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.
2. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.
3. Demonstrated advance knowledge and proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
General Duties:
Under the supervision of the Director of Social Services & Special Programs, the Seniors Outreach Coordinator will develop and implement initiatives and programs geared towards the senior population. The Seniors Outreach Coordinator will work to develop strategic partnerships wihin the community to strenthen referral relationships. The Coordinator will focus on providing seniors with advocacy, support, education, and resources within the community and NEON Health Centers. The Coordinator will identify, train, supervise, and oversee volunteers who provide customer service support to NEON staff. The Coordinators's overall effort will connect new users to NEON with an emphasis on residents without a medical home, the uninsured, and the underinsured.
Education:
Minimum Qualifications:
Technical Skills
1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.
2. Proficient in tne use of Microsoft Office applications, and Outlook.
3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.
General Duties
The Administrative Assistant works under the direction of the Director of Social Services to provide support in the day-to-day administration of the department by performing a wide range of administrative and office support activities. Maintanins the Departments' information system using Microsoft Office applications (i.e. Access) or other comparable software package. The Administrative Assistant will work collaboratively with Social Workers, Case Managers, Outreach Workers and other members of the Team to facilitate the efficient operation of the Department.
Education
Minimum Qualifications
Technical Skills
1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.
2. Proficient in the use of Microsoft Office applications, and Outlook.
3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.
General Duties
Under the general supervision of the Director of Social Services and Special Programs, the Outreach/Enrollment Specialist is responsible for providing community based outreach and enrollment assistance activities and facilitate enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program. Help families to understand the eligibility criteria and application process, serving as a liaison with State to complete the enrollment process. Assist in developing outreach program plan.
Education
Minimum Qualifications
Technical Skills
1. Use and/or operate office equipment, i. e., personal computers, calculators, copiers.
2. Experience in the use of internet, email, or database management programs.
3. Proficient in the use of Microsoft Office applications, and Outlook.
4. Ability to acquire skills for entering updated insurance information into NextGen database.
General Duties
The Patient Centered Medical Home (PCMH) Care Coordinator will be responsible for facilitating care coordination services for NEON patients who need wellness and preventive care. The PCMH Care Coordinator will assist with the management of the computerized data respository (Population Health Analytics), including generating population health data reports and patient profiles, utilizing data for population health management, and addressing gaps in service and care. Works closely with care teams to maximize patient follow through with care plans. As a collaborating member of the health care team, provides pre-visit and follow-up direction and support to the patient, family, and health care providers. Participates in PCMH and quality improvement initiatives. Empowers patient self-management of their care and promotes Patient Centered Medical Home Model of Care.
Education
Minimum Qualifications
Technical Skills
General Duties:
The primary functions of this position include, but are not limited to, maintaining and recording medical data into the electronic health record; release of medical information; forms completion; medical records documentation management to include prepping, scanning/indexing and quality analysis of paper medical record documents into the electronic health record (EHR) medical record storage and maintenance; assisting immigrants with applications for citizenship; assisting patients with Patient Portal enrollment; chart audits, customer service, and other duties as assigned. The HIT Specialist must be proficient in navigating an electronic health record. In addition, the position requires good organizational skills and the ability to prioritize, manage, and track multiple tasks. The HIT Specialist must also have the ability to apply laws and regulations on the confidentiality of information under the Health Insurance Portability and Accountability Act (HIPAA), the Privacy Act of 1974 and the Freedom of Information Act.
Education:
High School Diploma or GED is required.
RHIT (Registered Health Information Technician) credential is preferred.
Minimum Qualifications:
Two (2) years of experience working in a medical records/healthcare setting or an active RHIT credential .
Familiarity with HIPAA rules and regulations.
Experience with performing release of medical record information.
Must be organized, detain-oriented and able to multi-task in a fast-paced environment.
Must have good verbal and written communication skills.
Ability to work with technical professionals, management, clinicians and co-workers in a team environment.
Working knowledge of medical terminology.
Collinwood Health Center
Convenient Care Hours available
Monday thru Friday:
5:30 pm - 9:00 pm
Saturday: 9:00 am - 9:00 pm
Sunday: 2:00 pm - 9:00 pm
15322 St. Clair Ave.
Cleveland, OH 44110
Phone: 216-851-1500
Fax: 216-851-0602
East Cleveland
Health Center
15201 Euclid Ave.
East Cleveland, OH 44112
Phone: 216-541-5600
Fax: 216-541-5658
Norwood Health Center
Dental Only
1468 East 55th Avenue
Cleveland, OH 44103
Phone: 216-881-2000
Fax: 216-812-8124
St. Clair Health
Center
10505 St. Clair Ave.
Suite 101
Cleveland, OH 44108
Fax: 216-441-3968
Miles Broadway Health Center
Temporarily Closed
9127 Miles Ave.
Cleveland, OH 44110
Phone: 216-325-6544
Fax: 216-441-3968
NEON Corporate Office
4800 Payne Avenue
Cleveland, OH 44103
Phone: 216-231-7700
Fax: 216-231-3828