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PCMH

    EMPLOYMENT OPPORTUNITIES AT NEON

    Join our talent community and discover how you can make a difference at NEON. We have a commitment to the community we serve, and to our employees who help us achieve our success. For consideration of any open position, we invite you to click on your area of expertise and then click on the available positions in your field. If we have an open opportunity, we will take you to where you can apply for that position.


    NEON offers a competitive compensation and benefits package and National Health Services Corps loan repayment opportunity.


    NEON is an Equal Opportunity Employer.

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    At NEON, the needs of our customers are and will remain our highest priority. In the service of our customers we value compassion, consideration, courtesy, creativity, dedication, determination, flexibility, hard work, honesty, integrity, innovation, professionalism and teamwork. We define customers as every patient, consumer, provider, visitor, vendor and coworker.

    PROVIDERS

    • DENTISTS-GENERAL, ORAL SURGEON AND PEDIATRIC

      Duties: Under the supervision of the Dental Director, the Dentist is responsible for providing clinical dental services and preventative dental care in an out-patient clinic or at one of our many community sites. Must be cognizant of the public health, social, and economic factors which impact the overall health of NEON's patients. Able to creativelt work with other health care professionals.


      Education: 


      DDS, DMD degree from ADA - accredited School of Dentistry.


      Minimum Qualifications: Current State of Ohio licensure to practice Dentistry.  DEA Certificate. Professional malpractice insurance obtainable. Completion of an accredited General Practice Residency program preferred. Ability to maintain appropriate clinical privileges required, hospital privileges preferred. Successful clearance of general and DHS background checks required.


      Apply Here

    • INTERNAL MEDICINE PHYSICIAN

      Duties: ​Under the general supervision of the Medical Director, the Internal Medicine Physician is responsible for providing and overseeing the healthcare of patients 18 years or older.  Provide primary care to adult patients that involves the following: history, examination and treatment of simple to moderately complex medical conditions affecting patients aged 18 years and older, whereby conditions are typically managed without specialty or subspecialty consultant collaboration on an outpatient basis; history, examination and treatment of complex medical conditions affecting patients 18 years or older, whereby the conditions are typically managed with specialty or subspecialty consultant collaboration (e.g. oncology disorders, sickle cell disease, severe coronary artery disease, severe and complicated hypertensive disorders, conditions requiring anticoagulation, and AIDS) on an outpatient basis. Work within his/her scope of training and that established by the Medical Director and when the needs of the patient fall outside that scope, refer the patient to other healthcare providers whose scope includes that of serving the patient.


      Education:


      Doctor of Medicine (MD) or Doctor of Osteopathy (DO).


      Minimum Qualifications: Ohio State Medical License (Physician). BC/BE in Internal Medicine. DEA Certificate​.


      Apply Here

    • FAMILY MEDICINE PHYSICIAN

      General Duties:


      Under the general supervision of the Medical Director, the Family Medical Physician is responsible for providing coordinated and quality primary care services to patients utilizing clinical services. Provides full range of preventative and primary care medical services, including health maintenance of chronic diseases and patient case management. Evaluates, diagnosis, and treats new and existing patients' medical conditions. Performs medical procedures, prescribing and referring patients for specialized consultation.


      Education:


      • Doctor of Medicine (MD) or Doctor of Osteopathy (DO);
      • Successful completion of Family Medicine or Combined Medicine/Pediatrics Residency program.

      Minimum Qualifications: 


      Current, valid, unencumbered Ohio Medical Board licensure. DEA Cerrtificate. Certification by the American Board of Family Medicine (ABFM) or American Board of Internal Medicine (ABIM) and American Board of Pediatrics (ABP) and Maintenance of Certification (MOC) preferred.


      Apply Here

    • PEDIATRICIAN

      Duties: ​Under the general supervision of the Medical Director, the Pediatrician is responsible for providing and overseeing the healthcare of patients 0 to 18 years of age. Provide primary care to child and adolescent patients that includes the following: history, examination and treatment of up to moderately complex medical conditions affecting patients whereby the conditions are typically managed without subspecialty consultation collaboration on an outpatient basis; history, examination and treatment of complex medical conditions affecting patients ages 0-18 years of age whereby the conditions are typically managed with subspecialty consultation collaboration and on an outpatient basis (e.g. oncology disorders, sickle cell disease, cystic fibrosis, and AIDS).


      Education:


      Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree;


      Successful completion of Pediatric residency program.


      Minimum Qualifications: Current, valid, unencumbered Ohio Medical Board licensure. DEA Certificate.   American Board of Pediatrics (ABP) Certification and Maintenance of Certification (MOC) preferred.


      No positions available at this time.

    • FAMILY NURSE PRACTITIONER (FNP) and ADULT NURSE PRACTITIONER (ANP)(UPDATED)

      Duties: 


      Under the general direction of the Medical Director, the Family (FNP) and Adult (ANP) Nurse Practitioners conduct History, Examination and Treatment of simple to complex medical conditions affecting patients within their scope of practice whereby the conditions are typically managed with or without specialty or subspecialty consultant collaboration (e.g. oncology disorders, sickle cell disease, severe coronary artery disease, severe and complicated hypertensive disorders, conditions requiring anticoagulation, and HIV).  Conditions can be managed with our without the director involvement of an Internal Medicine or Family Medicine physician under current Standard Care Arrangement. 


      Education: 


      Master of Science in Nursing (MSN) from accredited Adult or Family Nurse Practitioner Program. 


      Minimum Qualifications: 


      1. Current and valid Ohio Board of Nursing Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure;

      2. Adult or Family Nurse Practitioner Certification; 

      3. Current CPR certificate ( Healthcare provider BLS); 

      4. Current active Drug Enforcement Administration (DEA) Certificate;

      5. 1-2 years outpatient practice preferred, but not required. 


      Apply Here

    • PEDIATRIC NURSE PRACTITIONER (UPDATED)


      Duties: 


      Under the general direction of the Medical Director, the Pediatric Nurse Practitioner conducts History, Examination and Treatment of simple to complex medical conditions affecting patients from birth to 21.   Conditions are typically managed with or without specialty or subspecialty consultant collaboration. Must also demonstrate knowledge of the principles of growth and development.  Must be able to identify and categorize each patient's age-specific groupings of needs, such as those for infant, child and adolescent patients.   


      Education:


      Master of Science in Nursing (MSN) from accredited Pediatric Nurse Practitioner Program. 


      Minimum Qualifications: 


      1. Current and valid Ohio Board of Nursing Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure;

      2. Pediatric Nurse Practitioner Certification; 

      3. Current CPR certificate ( Healthcare provider BLS); 

      4. Current active Drug Enforcement Administration (DEA) Certificate;

      5. 1-2 years outpatient practice preferred, but not required. 




      No positions available at this time. 

     BEHAVIORAL HEALTH

    • ADULT, CHILD & FAMILY THERAPIST/CHEMICAL DEPENDENCY COUNSELOR (UPDATED)

      General Duties


      Under the general direction of the Behavioral Health Director, the Adult, Child and Family Therapist/ Chemical Dependency Counselor provides behavioral health servcies to NEON patients experiencing mental health conditions and chemical dependency.  Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psycchotherapy.  Provides Screening, Brief  Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT).  


      Education


      • Master's degree in Psychology, Social Work, Counseling, or related field from an accredited university; 
      • Completion of post-graduate fieldwork and supervised practice as required for State licensure;     

      Minimum Qualifications

      • One of following licensures: Current and valid State of Ohio  Licensed Professional  Clinical  Counselor (LPCC), Licensed Professional Clinical Counselor Supervisor (LPCC-S), Licensure Social Worker (LSW), Licensed Independent Social Worker-Supervisor (LISW), Licensure with the Ohio Counselor, Social Worker, and Marriage and Family Therapist (CSWMFT) Board.
      • Current and valid State of Ohio  Licensed  Chemical  Dependency Counselor (LCDCIII) or Licensed Independent Chemical Dependency Counselor (LICDC),  Licensure with the Ohio Chemical Dependency (OCDP) Board.
      • Minimum two years of experience in counseling, psychotherapy and case management with children, adolescents and families. 
      • Minimum two years of experience working with substance abuse issues, preferred. 
      • Superior communications skills both verbal and written. 
      • Ability to work effectively with diversity both among patients and co-workers, including interdisciplinary teams. 

      Technical Skills


      • Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.
      • Ability to become proficient in the use of NextGen software. 

      Apply Here 

    • BEHAVIORAL HEALTH NURSE PRACTITIONER (UPDATED)

      Duties:


      Under the direction of the Medical Director, the Behavioral Health Nurse Practitioner provides mental health and primary care services to NEON  patients experiencing mental health conditions and emotional disorders. Conducts history and assessment; determines diagnosis; develops treatment plan; provides clinical counseling, psychosocial interventions and psychotherapy.   Provides support to NEON providers with patients experiencing mental health issues. 


      Education:


      • Master of Science in Nursing from a Psychiatric-Mental Health Nurse Practitioner program accredited by the  Accreditation  Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE).

      Minimum Qualifications:


      1.  Current and valid Ohio Board of Nursing Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure;

      2. Psychiatric-Mental Health Nurse Practitioner Certification by the American Nurses Credentialing Center;

      3. Current active Drug Enforcement Administration (DEA) Certificate;

      4. Minimum of one year experience as a Nurse Practitioner in a clinical or mental health setting preferred. 


      Apply Here 

    • CHEMICAL DEPENDENCY COUNSELOR

      General Duties


      Under the general direction of the Medical Director and Behavioral Health Director, the Chemical Dependency Counselor provides  behavioral health care services to NEON  patients experiening mental health conditions and chemical dependency. Conducts history and asssessment; determines diagnosis; develops treatment plan and provides clinical counseling to treat addiction disorders affecting adolescent and adult patients.  Provides Screeing, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assistant Treatment  (MAT). Provides referrals and supportive services to improve patients' quality of life. 


      Education 


      • Bachelor's degree in Psychology, Social  Work, Counseling, Mental Health Services or related field from an accredited university.  Master's degree preferred. 

      Minimum Qualifications


      • Current and valid State of Ohio Licensed  Chemical Dependency Counselor  (LICDCIII),  Licensure with the Ohio Chemical Dependency (OCDP) Board;
      • Minimum two years of experience in counseling, psychotherapy and case management with children, adolescents, and families. 
      • Minimum two years of experience working with substance abuse issues, preferred.
      • Superior communications skills both verbal and written.
      • Ability to work effectively with diversity both among patients and co-workers, including interdisciplinary teams. 

      Technical Skills


      1. Proficient in the use  in the use of Microsoft Office applications, and Outlook.


      2. Ability to acquire skills  for  entering accurate data, messages, and updated insurance information into  NextGen. 


      Apply Here

    • ADULT, CHILD & FAMILY THERAPIST

      General Duties


      The Child, Adult  and Family Therapist provides behavioral health services to NEON patients experiencing mental health conditions and emotional disorders.  Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy.  Provides supervision of Social Workers and supervises students with required supervisory licensure.


      Education


      • Master of Social Work (MSW) or Master of Social Science Administration (MSSA) degree from an accredited university; 
      • Completion of post-graduate fieldwork and supervised practice as required for State licensure

      Minimum Qualifications 


      • Current and valid State of Ohio Licensed Independent Social Worker (LISW) with the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board;
      • Supervisory licensure preferred but not required. 

      Technical Skills


      • Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.
      • Ability to become proficient in the use of NextGen software 

      Apply Here

    ALLIED HEALTH

    • NUTRITION COUNSELOR

      General Duties 


      The Nutrition Counselor performs a variety of specialized duties related to the nutrition counseling of patients/families for Medical Nutrition Therapy (MNT) diet education.  This may include but are not limited to: weight management, malnutrition/weight gain, nutrition therapy, and counseling of diseases like cardiovascular, renal, diabetes, gastrointestinal disorders, and general healthy diet for chronic disease prevention. 


      Education


      • Attained a minimum of a Bachelor's degree  from a U.S. regionally accredited university or college and completed a program consistent with the academic standards for dietitians  established by the Academy of Nutrition and Dietetics. 
      • Successfully completed an Accrediitation Council  for Education in Nutrition and Dietetics (ACEND) accredited pre-professional dietetic experience at a health-care facility, approved by the Academy of Nutrition and Dietetics or a comparable experience approved by the Ohio Board of Dietetics. 

      Minimum Qualifications


      • Successful passing of the Commission on Dietetic Registration (CDR) examination and earn Registered Dietitian credential (RD).
      • Current Licensed Dietitian by the Ohio Board of Dietetics. 
      • Current CPR certificate (Healthcare provider BLS)

      Technical Skills


      • Use and/or operate office equipment i.e., personal computers and calculators including experience with internet, email or data base management programs. 
      • Proficient in the use of Microsoft Office, Publisher and Outlook. 
      • Ability to acquire skills for entering in accurate data, messages and updated information into NextGen EHR.







      Apply Here 

    • SONOGRAPHER (FT/PT)

      General Duties


      The Sonographer is responsible for performing Obstetrical, Pelvic and Transvaginal, and Breast Ultrasound examinations of NEON patients.  The Sonographer is also responsible for all duties related to the performance of ultrasound procedures with the scope of NEON practice. 


      Education


      • One -year training in approved ultrasound program.  
      • Two years' experience in obstetrical and breast ultrasonography preferred. 

      Minimum Qualifications


      • Current registration with the American Registration for Diagnostic Medical Sonography (ARDMS) registration (OB/GYN) and Breast (BR).


      Technical Skills


      • Proficient in knowledge and use of computerized ultrasound equipment;
      • Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook;
      • Ability to become proficient in the use of NextGen software.

      Apply Here

    • OPTOMETRIC TECHNICIAN

      General Duties 


      Under the supervision of the Medical Director and in support of the staff Optometrist, the Optometric Technician provides the basic services of screening, billing, optometry support, enrollment, and eyeglass fitting and repair.  The Optometric Technician will assist the Optometrist by performing eye screening, lensometry, dispensing eye glasses, routine office duties, ordering supplies, and performing other duties as assigned. 


      Education


      High school graduate or equivalent.


      Minimum Qualifications 


      • Certification as a Paraoptometric Technician from the American Optometric Association preferred.
      • 6 to 12 months of work experience or related clinical experience desirable;
      • Applicant should be able to pretest, do intake and present to Optometrist; 
      • Applicant should demonstrate excellent optician skills. 

      Technical Skills 


      1. Demonstrated knowledge and proficiency in the use of Microsoft Office and Outlook. 

      2. Ability to acquire skills to become proficient in the use of NextGen software. 


      Apply Here 

    • PHARMACY TECHICIAN (CERTIFIED) (NEW)

      General Duties


      Under the direction of the Director of Pharmacy or designee, the Pharmacy Technician is responsible for assisting the pharmacist in the prescription filing process.  Communicates with patients and staff in an appropriate, professional manner, whether in-person or on the telephone.  Generates prescription  labels and fills the medication in accordance to the State Board of Pharmacy regulations. 


      Education


      High School Diploma or Equivalent.


      Minimum Qualifications


      Must have valid certification from Pharmacy Technician Certification Board.

      One year related experience preferred but not required. 


      Technical Skills


      PC skills, adequate typing skills and good interpersonal skills a must. 



      Apply Here

    NURSING

    • MEDICAL ASSISTANT (MA)


      Duties: 


      Under the general supervision of the Director of Nursing Affairs or Assistant Directors and the clinical supervision of the Provider, the Medical Assistant is responsible for assisting with all basic examinations of patients.  The individual will arrange for any subsequent laboratory testing of the patient, order supplies for the treatment areas and perform other duties as requested.  Must demonstrate knowledge of the principles of growth and development over the lifespan (or receive cross-training) to provide age-specific care to all parent age groups, i.e. infant, child, adolescent, adult and geriatric patients.


      Education:


      • High School Diploma or GED.
      • Completion of an accredited Medical Assistant Program. 

      Minimum Qualifications: 


      • Must have flexibility to allow for work schedule at all NEON Health Center locations. 
      • One to two years' experience preferred, but not required. 
      • Medical Assistants are encouraged to complete and maintain certification with a national credentialing provider. 

      Positions Available:


      Full-Time or Part-Time   


      Work Schedule Options: 


      Monday - Friday-8:30 a.m. to 5:30  p.m.  

      (Full-Time Hours)


      Monday - Friday-5:00 p.m. to 9:00 p.m. 

      (Part-Time Hours) 


      Saturday/ Sunday- Weekend Hours Available 




      Apply Here

    • LICENSED PRACTICAL NURSE (LPN)

      Duties: 


      Under the general supervision of the  Director of Nursing Affairs or Assistant Directors,  the Licensed Practical Nurse ((L.P.N.)  is responsible for assisting with all basic examinations of patients and will arrange for any subsequent testing of the patient. The LPN administers oral and inject medication, changes dressings, removes sutures, screening patients and performs other duties as required. Must demonstrate knowledge of the principles of growth and development over the lifespan (or receive cross-training) to provide age-specific care to all patient age groups, ie. infant, child, adolescent, adult and geriatric patients. 


      Education:


      • High School Diploma  or equivalent.
      • Completion of an accredited Licensed Practical Nursing program.

      Minimum Qualifications: 


      • Possession of a valid license to practice nursing in the State of Ohio. 
      • Must have flexibility to allow for work schedule at all NEON Health Center locations. 
      • One to two years of experience prefereed but not required. 

      Positions Available:


      Full-Time or Part-Time   


      Work Schedule Options: 


      Monday - Friday-8:30 a.m. to 5:30  p.m.  (Full-Time Hours)


      Monday - Friday-5:00 p.m. to 9:00 p.m.   (Part-Time Hours) 


      Saturday/ Sunday- Weekend Hours Available 




      Apply Here

    • UNIT CLERK

      General Duties


      Under the general supervision of the Director of Nursing Affairs or Assistant Directors, the Unit Clerk assists with the organization and flow of patient care in the clinical area.  The Unit Clerk is responsible for assisting with all basic tasks of the clinical department.  This individual will answer telephones, take telephone messages, fax documents as needed, clinical tasking of messages and medication refills, arrange follow-up appointments, and other duties as requested.  The Unit Clerk is not responsible for clinical responsibilities such as assisting provider with exam, waived testing, injections or medications. 


      Education


      • High school diploma or GED, some college preferred but not required.
      • Must have flexibility to allow for work schedule at all NEON Health Center locations.

      Minimum Qualifications 


      • Must have flexibility to allow for work schedule at all NEON Health Center locations. 
      • Working knowledge of medical is preferred.
      • One to two years of experience preferred, but not required.
      • CPR Training 

      Technical Skills


      • Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.
      • Ability to learn use of the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems. 

      Apply Here 

    REVENUE CYCLE

    • PATIENT ACCESS SPECIALIST(FT/PT)

      Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.


      Education:


      High School Graduate or equivalent;


      Successful completion of advanced training when available.


      Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.



      Full-Time Work Schedule Hours


      Day Shift:  8:30 A.M. to 5:30 P.M. 


      Afternoon/Evening Shift:  12:00 Noon to 9:00 P.M.


      Part-Time Work Schedule Hours 


      Evening Shift:   5:00 P.M. to 9:00 P.M. 


      Apply Here

    • FINANCIAL COUNSELOR

      General Duties


      Under the direct supervision of the Revenue Cycle Supervisor, the Financial Counselor will collect, review and enter data from patients seeking care within the NEON network, with professionalism and confidentiality.  The Financial Counselor will assist all qualified, self-pay patients with the goal of managing and reducing associated account receivables.  The foremost duty and responsibility of a Financial  Counselor is to act as a navigator to patients applying for NEON's discounted medical care program and assisting with application for available insurance programs, i.e. private insurances, Medicare, Medicaid, HMO, etc.  They will be required to counsel and advise patients of their financial help eligibility, and the cost that is required for each visit.  This information must be accurately input into NEON's practice management system and updated accordingly.  Generating statements and re-billing claims.  Other duties of a similar nature will be required that are essential to the delivery of high quality comprehensive family health care.  The duties listed below are for the purpose of illustration and without limitation to the discretion of Northeast Ohio Neighborhood Health Services, Inc. (NEON) to modify, add to, or delete said duties from time to time.   The Financial  Cournselor may be required to provide coverage at other sites. 


      Education 


      • High School Graduate or GED
      • One year college education 

      Minimum Qualifications


      • 3 years of experience working in a medical office with direct patient contact.
      • Some Insurance/Billing knowledge required .
      • Working knowledge of Medicare and Medicaid programs. 
      • Ability to speak clearly and distinctly with proper grammar. 
      • Ability to demonstrate maturity, flexibility and to make sound judgment independently.
      • Must be organized and work well in a fast paced environment.

      Technical Skills


      • Use and/or operate office equipment, i.e., personal computers, calculators, copier, fax machine.
      • Proficient in the use of Microsoft Office applications,  (Word, Excel, PowerPoint, Outlook).
      • Proficient in utilizing the current Practice Management system. 

      Apply Here

    OPERATIONS

    • REFERRAL COORDINATOR

      General Duties 


      Under the supervision of the Appointment and Referral Supervisor,  the Referral Coordinator exchanges information between NEON and hospitals and all consultants.  Ensures that required documentation is completed and submitted in a timely manner, receives all referrals and follows through to completion of all aspects of scheduling from all NEON sites.  Completes all tasks in NextGen EHR, obtains approval for HMO's referrals, when needed, and faxes referrals to the hospital or consultants office.  Notifies patients regarding any special instructions.  Sends any outside agency forms completed by NEON to scanning. 


      Education


      High School Diploma or Certificate of High School equivalence (GED).


      Minimum Qualifications


      1.  Applicants must have 1-2 years of experience in referrals, medical, or health insurance.

      2. Applicants must have working and demonstrated knowledge of Medical Terminology.

      3. Applicants must be able to type 35 wpm and utilize a personal computer.  Must have basic computer skills. 

      4. Applicants must be proficient in the use of Microsoft Office applications and have experience with internal, mail or database management programs. 

      5. Applicants must have the ability to learn and operate NextGen practice management software applications. 

      6. Applicants must have knowledge of commercial and  government funded health care programs. 


      Technical Skills


      1. Excellent oral and written communication skills.

      2. Must have ability to make sound judgement independently. 

      3. Must be able to exhibit tact and diplomacy and the ability to work cooperatively with all departments, providers, referrals hospital staff and consultants, as a team member in meeting corporate objectives. 

      4. Must demonstrate maturity, flexibility and the ability to work with patients and fellow staff members, in an effective manner with sensitivity for diverse population groups.

      5. Must be proficient in basic PC functions. 


      Apply Here

    • APPOINTMENT SPECIALIST

      General Duties 


      Under the supervision of Appointment and Referral Supervisor, the Appointment Specialist is responsible for day to day scheduling of all appointments, confirmation, cancellation, general registration, welcomes all new HMO patients, schedules same day appointments and sends reminder letter or fax to patients when needed. 


      Education


      High School Diploma or GED


      Minimum Qualifiications 


      1. Experience or willingness to learn client managment system and other required software programs. 


      Technical Skills 


      1. Must maintain confidentiality of all work

      2. Must be able to type of minimum of 25 wpm

      3. Must be proficient with basic PC functions 

      4. Must be accurate, adaptable and orderly

      5. Must use common sense

      6. Must demomstrate good customer services

      7. Must perform duties in a professional and dignified manner

      8. Must have excellent oral communication skills

      9. Must make sound judgement in problems solving 


      Apply Here 

      New Title

      DENTAL

      • DENTAL HYGIENIST (FT/PT/PRN)

        DutiesUnder the supervision of the Dental Director, the Dental Hygienists provide preventive dental care and teach patients how to practice good oral hygiene.  Takes and develps x-rays and examines patient's teeth & gingival structures, documenting the presence of disease or abnormalities. Assist the patient in maintaining good oral health.  Develops and promotes community dental health programs care professionals?


        Education:


        Graduate from an accredited dental hygiene school and pass both a written and clinical examination. Dental Hygienist Licensure in the State of Ohio. Able to work without direct supervision. License to work without an Dentist. Must have completed at least one  year of College. Current CPR Certificate (Healthcare Provider BLS).


        Minimum Qualifications:


        Dental Hygieneists must be licensed in the State of Ohio.  Hygienist must be graduate from an accredited dental Hygiene school and pass both  a written and clinical examination.  Dental Hygienists must work well with others, particulary patents who may be under stress.  Dental Hygienists must have manual dexterity because they use dental instruments with little room for error qwithin a patient's mouth.


        Apply Here

      • CERTIFIED DENTAL ASSISTANT (FT/PT/PRN)

        Duties: 


        Under the supervision of the Dental Director, the Certified Dental Assistant performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Certified Dental Assistant assists the Dentist, instructs dental patients on how to properly care for their teeth, communicates effectively with patients, maintains equipment and inventory, and follows universal precautions and all OSHA requirements. The Certified Dental Assistant also performs advanced intra-oral procedures that are determined by the State of Ohio Dental Board with proper certification and current pit & fissure sealants & coronal polishing.


        Education: 


        • High School Diploma or GED required
        • Certified Dental Assistant certificate issued by an accredited program

        Minimum Qualifications: 

        • Radiograph Licensure
        • CPR 
        • One year or more experience as Dental Assistant.
        • Able to occasionally work extended clinic hours.
        • Willingness to travel to various Health Center locations, if requested.

        Technical Skills:


        • Proficent Computer Skills with working knowledge of Microsofte Office and Outlook applications.
        • Familiarity with accessing electronic dental records and digital x-rays.
        • Ability to learn NextGen Practice Management System and Electronic Health Record applications. 
        • Ability to learn QSI APTHRYX Application. 

        Apply Here

      • DENTAL ASSISTANT(FT/PT/PRN)


        Duties: 


        Under the supervision of the Dental Director, the  Dental Assistant performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Assistant assists the Dentist, instructs dental patients on how to properly care for their teeth, communicates effectively with patients, maintains equipment and inventory, and follows universal precautions and all OSHA requirements. 


        Education: 

        • High School Diploma or GED required
        •  Dental Assistant Certificate issued by an accredited institution.

        Minimum Qualifications: 


        • Radiograph Licensure
        • CPR 
        • One year or more of experience in Dental Assisting. Able to occasionally work extended clinic hours. Willingness to travel to various Health Center locations, if requested. 

        Technical Skills:


        • Proficent Computer Skills with working knowledge of Microsofte Office and Outlook applications.
        • Familiarity with accessing electronic dental records and digital x-rays.
        • Ability to learn NextGen Practice Management System and Electronic Health Record applications. 
        • Ability to learn QSI APTHRYX Application. 


        Apply Here

      • MOBILE DENTAL UNIT DRIVER (FT/PT)

        Duties:


        Under the direction of the Dental Director and Dental Health Manager, the Mobile Dental Unit Driver is designated to address the oral health needs to children in the  East Cleveland/Euclid School System and Health Care  Events.  The mobile dental unit driver also serves to provide dental access to other populations as determined by Northeast Ohio Neighborhood Health Services, Inc. 


        Education:


        High School Graduate or GED.


        Minimum Qualifications:

        • At least 22 years of age. 
        • Minimum 3 year driving experience.
        • Must have a valid driver's license with a clean driving record.  
        • Good Driving Record -No more than one (1) moving convictions/accidents in the past three (3) years or no more than two (2) moving convictions/accidents in the past (5) years. (Speeding, tailgating, improper passing, failure to yield, illegal turns, running red light/stop sign, are examples of moving violations); No license suspensions in the past ten years (suspensions for physicals, insurance lapses, failure to pay fine, and failure to appear are exempt under the ten year rule); No driving convictions related to alcohol or illegal drugs;  
        • Knowledge of the Greater Cleveland area is required;  
        • Ability to lift at least 50 pounds; 
        • Public and/or community health interest or experience is essential;
        • Strong oral and written communication skills; 
        • Excellent customer service and interpersonal skills
        •  Computer skills including, Microsoft Office Suite competency;
        • Comfort or experience working in a multi-cultural environment preferred;
        • Knowledge of or interests in outreach programs or health care is helpful; 
        • Good character and positive work history;
        • Ability to adhere to NEON Hours of Operation;
        • Ability to occasionally work weekends.

        Apply Here

      • DENTAL PATIENT REPRESENTATIVE

        General Duties 


        Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental asisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress.  The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. 


        Education 


        High School Diploma or GED. 


        Minimum Qualifications


        • Ability to serve as a mature and competent receptionist.
        • Ability to display skill and tact in greeting patients.
        • Ability to plan and organize. 
        • 2+ years of experience in a fast paced office environment.

        Technical Skills


        Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays). 


        Apply Here 


      SOCIAL SERVICES/SPECIAL PROGRAMS

      • HEALTH EDUCATOR

        Duties:


        Under the direction of the Director of Social Services and Special Programs, the Health Educator provides support, assessments, information an referrals for the enhancement of physical and psychosocial functioning of the assigned patient population to include but not be limited to infants, adolescents, adults and geriatric patients.   The Health Educators teach individuals and communities how to live healthier lifestyles and promote wellness.  They develop and implement strategies to improve the health of individuals and communities, collect and maintain data, and discuss and manage health concerns with patients.  The Health Educator performs various duties to assist and identify families in need of medical care, social services, and education.  The Health Educator must demonstrate the knowledge and skills necessary to provide care and education appropriate to the age of the patients served; demonstrate knowledge of the principles of growth and development over the life span; and be to identify a patient's needs.


        Education:


        Bachelor of Arts in Social Work, Bachelor of Science, Bachelor of Business, or an acceptable related field required.


        Additional  specialized training in social services or related field preferred. 



        Minimum Qualifications:


        • Three years experience demonstrating the capacity to respond to patient needs.
        • Ability to work independently.
        • Must have strong interpersonal skills, demonstrating the abilityto work with patients and fellow staff members in an effective manner with sensitivity for diverse populations. 
        • Familiar with area resources.
        • Ability to assess difficult situations and engage clients in constructive problem solving.
        • Ability to communicate with people having diverse backgrounds and educational levels. 
        • Excellent oral and written communication skills.
        • Must have a minimum five years job related experience or equivalent combination of training and/or experience in social servcies or related fields.
        • Must have the ability to work effectively with people (professionals, administration, and non-professionals).
        • Meet the physical requirements of the position, including walking, standing, safely lifting items over 20 lbs, bending, climbing, carrying supplies, materials and equipment. 

        Technical Skills:


        1. Use and/or  operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.


        2. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application. 


        3.Demonstrated advance knowledge and proficient in the use of Microsoft Office packages including Word, Excel and Outlook. 


        Apply Here 

      • COMMUNITY HEALTH WORKER


        General Duties:


        Under the supervision of the Director of Social Services & Special Programs, the Community Health Worker is responsible for providing community-based outreach and enrollment assistance and ongoing case management, home visiting, assessments, referrals to resources and services, education and support, and disease management to at-risk populations. 


        Education:


        • High School Diploma or GED is required.
        • Bachelor's Degree in Social Work or related field is preferred.
        • Community Health Worker Certification (required and provided within one year of hire).
        • Knowledge/experience providing trauma informed care.
        • Bilingual, Spanish preferred.

        Minimum Qualifications:

        • Must be knowledgeable of community health and social service resources.
        • 1 to 2 years' experience in outreach, case management or health care experience.
        • Proficient in Microsoft Word, Internet navigation and use of electronic data systems.
        • Strong written, verbal, time management and organizational skills. 
        • Valid driver's license, active full coverage insurance and dependable transportation is required.
        • Meet the physical requirements of the position, including walking long distances, standing, safely lifting items over 30 lbs., bending, climbing, carrying materials, supplies, and equipment. 

        Positions:  Full-Time and Temporary Part-Time


        Apply Here 


      • ADOLESCENT SPECIALIST

        Duties


        Under  the direction of the Director of Social Services, the Adolescent Specialist  is responsible for the coordination of services to adolescents who ar sexually active and/or high risk for sexual activity.  Provide STD risk-reduction counseling and makes community referrals as deemed appropriate.  Provide education on reproductive health and health promotion/disease prevention, including nutrition, exercise, alcohol/drug abuse, domestic violence and sexual abuse.  Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.   Must also demonstrate knowledge of the principles of growth and development over the life span. 


        Education



        • High school diploma or GED equivalent 
        • Bachelor of Arts in Social Work,  Bachelor of Science, Bachelor of Business, or a related field is preferred and/or 5 years' experience in health related field.

        Minimum Qualifications


        • Three  years' experience demonstrating the capacity to respond to patient needs.
        • Ability to work independently.
        • Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations.
        • Familiar with area resources.
        • Ability to assess difficult situations and engage clients in constructive problem solving.
        • Ability to communicate with people having diverse backgrounds and educational levels. 
        • Excellent oral and written communication skills.
        • Must have a minimum of five years related experience or equivalent combination of training and/or experience in social services, health or related fields.
        • Must have the ablility to work with people (professionals, administration, and non-professionals)
        • Meet the physical requirements of the position, including walking, standing, safely lifting items over 20 lbs, bending, climbing, carrying supplies, materials and equipment.
        • Health Education background and experience in task areas assoicated with the position.
        • Excellent interpersonal skills. 

        Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen database. 



        Technical Skills


        1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.

        2. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.

        3. Demonstrated advance knowledge and proficient in the use of Microsoft Office packages including Word, Excel and Outlook.




        Apply Here



      • SENIORS OUTREACH COORDINATOR

        General Duties:


        Under the supervision of the Director of Social Services & Special Programs, the Seniors Outreach Coordinator will develop and implement initiatives and programs geared towards the senior population.  The Seniors Outreach Coordinator will work to develop strategic partnerships wihin the community to strenthen referral relationships.  The Coordinator will focus on providing seniors with advocacy, support, education, and resources within the community and NEON Health Centers.  The Coordinator will identify, train, supervise, and oversee volunteers who provide customer service support to NEON staff.  The Coordinators's overall effort will connect new users to NEON with an emphasis on residents without a medical home, the uninsured, and the underinsured. 


        Education:

        • High School Diploma or GED is required.
        • Additional specialized training in social services or related field preferred. 

        Minimum Qualifications:

        • Must be knowledgeable of community health and social service resources.
        • Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations.
        • 1-2 years of outreach, case management, or home health care experience. 
        • Dependable transporation is required.
        • Strong verbal and written communication skills.
        • The ability to supervise and empower volunteers to be effective in their roles.
        • The ability to work copperatively with different type personalities and ethnic backgrounds. 

        Technical Skills

        1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.

        2. Proficient in tne use of Microsoft Office applications, and Outlook.

        3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application. 


        Apply Here


      • ADMINISTRATIVE ASSISTANT

        General Duties


        The Administrative Assistant works under the direction of the Director of Social Services to provide support in the day-to-day administration of the department by performing a wide range of administrative and office support activities.  Maintanins the Departments' information system using Microsoft Office applications (i.e. Access) or other comparable software package.  The Administrative Assistant will work collaboratively with Social Workers, Case Managers, Outreach Workers and other members of the Team to facilitate the efficient operation of the Department. 


        Education


        • High School Diploma or GED is required.
        • Associate Degree in Business, Information Management preferred.

        Minimum Qualifications


        • Must have 1-2 years of experience working in an office/business setting
        • Must be organized, detailed oriented
        • Must have strong verbal and communication skills with ability to compose routine memos and correspondence
        • Must be proficient in utilizing Microsoft programs
        • Must be able to work with a team

        Technical Skills


        1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs. 

        2. Proficient in the use of Microsoft Office applications, and Outlook.

        3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.



        Apply Here





      • OUTREACH/ENROLLMENT SPECIALIST

        General Duties 


        Under the general supervision of the Director of Social Services and Special Programs, the Outreach/Enrollment Specialist is responsible for providing community based outreach and enrollment assistance activities and  facilitate  enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program.  Help families to understand the eligibility criteria and application process, serving as a liaison with State to complete the enrollment process.  Assist in developing outreach program plan. 


        Education


        • High School Diploma or GED required.
        • Associate or Bachelor's degree is preferred. 

        Minimum Qualifications


        • Excellent oral and written communication skills. 
        • Ability to communicate with diverse patient populations. 
        • Two years experience of community engagement activities. 

        Technical Skills

        1. Use and/or operate office equipment, i. e., personal computers, calculators, copiers.

        2. Experience in the use of internet, email, or database management programs.

        3. Proficient in the use of Microsoft Office applications, and Outlook. 

        4. Ability to acquire skills for entering updated insurance information into NextGen database.


        Apply Here 

      HEALTH INFORMATION MANAGEMENT

      • PATIENT CENTERED MEDICAL HOME CARE COORDINATOR

        General Duties 


        The Patient Centered Medical Home (PCMH) Care Coordinator will be responsible for facilitating care coordination services for NEON patients who need wellness and preventive care.  The PCMH Care Coordinator will assist with the management of the computerized data respository (Population Health Analytics), including generating population health data reports and patient profiles, utilizing data for population health management, and addressing gaps in service and care.  Works closely with care teams to maximize patient follow through with care plans.  As a collaborating member of the health care team, provides pre-visit and follow-up direction and support to the patient, family, and health care providers. Participates in PCMH and quality improvement initiatives.  Empowers patient self-management of their care and promotes Patient Centered Medical Home Model of Care. 


        Education 


        • High School Diploma or GED is required.
        • Bachelor's degree in Health or Social Sciences, Business, Health Care Administration, Public Health or Health Education is preferred, or related work experience. 

        Minimum Qualifications


        • Excellent verbal and written communication skills as well as good listening skills. 
        • Knowledge of health disparities and chronic disease management treatment resources;
        • Strong organizational skills, attention to detail and timely documentation required;
        • Proven critical thinking and problem solving skills;
        • Knowledge of Ohio Medicaid Managed Care Plans;
        • 1-2 years at a hospital, outpatient clinic or insurance plan, preferably including navigating specialty referral process.

        Technical Skills


        • Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook.  
        • Ability to become proficient in the use of NextGen software. 

        Apply Here 

         




      • HEALTH INFORMATION TECHNICIAN SPECIALIST

        General Duties: 


        The primary functions of this position include, but are not limited to, maintaining and recording medical data into the electronic health record; release of medical information; forms completion; medical records documentation management to include prepping, scanning/indexing and quality analysis of paper medical record documents into the electronic health  record (EHR) medical record storage and maintenance; assisting immigrants with applications for citizenship;  assisting patients with Patient Portal enrollment; chart audits, customer service, and other duties as assigned. The HIT Specialist must be proficient in navigating an electronic health record.  In addition, the position requires good organizational  skills and the ability to prioritize, manage, and track multiple tasks.  The  HIT Specialist must also have the ability to apply laws and regulations on the confidentiality of information under the Health Insurance Portability and Accountability Act (HIPAA), the Privacy Act of 1974 and the Freedom of Information Act. 


        Education:


        High School Diploma or GED is required.

        RHIT (Registered Health Information Technician) credential is preferred.


        Minimum Qualifications: 


        Two (2) years of experience working in a medical records/healthcare setting or an active RHIT credential .

        Familiarity with HIPAA rules and regulations. 

        Experience with performing release of medical record information.

        Must be organized, detain-oriented and able to multi-task in a fast-paced environment. 

        Must have good verbal and written communication skills. 

        Ability to work with technical professionals, management, clinicians and co-workers in a team environment. 

        Working knowledge of medical terminology.



        Apply Here

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