Duties: The Behavioral Health/Case Manager provides supportive services to NEON Behavioral Health Care patients experiencing mental health conditions, emotional disorders and addictive and substance use disorders. Works with NEON Behavioral Health providers, reviews histories, assessments and treatment plans. Assists clients with their needs and monitors clients' progress at the stages of treatment and recovery and provides referrals and supportive services.

Education: 

Bachelor's degree in Psychology, Social Work, Counseling, health services or related field, or combination of education and experience.

Minimum Qualifications: Excellent verbal and written communication skills, as well as good listening skills. Knowledge of community health, housing and social services resources. Strong organizational skills, attention to detail, and timely documentation required. Proven critical thinking and problem solving skills. Current and valid State of Ohio Licensed Social Worker (LSW) Licensure with the Ohio Counselor, Social Worker, and Marriage and Family Therapist board desired, but not required.

No Positions Available

Duties: ​The Chemical Dependency Counselor provides Behavioral Health Care services to NEON patients experiencing mental health conditions and chemical dependency. Under the direction of the Clinical Psychologist, the Chemical Dependency Counselor treats addiction disorders affecting adolescent and adult patients. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Provides Screening, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT). Provides referrals and supportive services to improve patients' quality of life.

Education:

Bachelor's degree (BA or BS) from an accredited college or university;

Completion of supervised practicum as required for State Licensure.

Minimum Qualifications: Current and valid State of Ohio Licensed Chemical Dependency Counselor (LCDC II or LCDC III) Licensure with the Ohio Chemical Dependency (OCDP) Board. Minimum two years of experience in counseling, psychotherapy and case management with children, adolescents, and families. Some experience working with substance abuse issues is preferred. Superior communication skills, both verbal and written.

No Positions Available

Duties: TThe Women's Health RN Case Manager is responsible for facilitating access to women's health care services at Southeast and Miles-Broadway Health Centers. Provides patient care management services, develops, implements, coordinates, monitors, and evaluates plans designed appropriate to patient health needs to optimize health care across the care continuum. Works in collaboration with NEON's Comprehensive Perinatal Care Program to encourage prenatal visits and assist with making appropriate appointments. Develops and provides educational material and other related services to create a continuum of quality services for well-women care.

Education:

High school diploma or equivalent required;

Registered Nurse Diploma or Associate Degree in Nursing (ADN);

Bachelor of Science in Nursing (BS/BSN) strongly preferred.

Minimum Qualifications:  Current, valid State of Ohio Board of Nursing Registered Nurse licensure. A minimum of three years of recent clinical nursing experience, additional experience in women's health and patient case management is preferred. Applicants must show dexterity with computers and the ability to learn the use of the NextGen practice management system. Applicants must have the ability to work independently. Applicants must possess strong organizational skills with orientation to detail. Applicants must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse population groups.

No Positions Available

Duties: ​Manage all patient accounts (Self-Pay, Medicaid, Medicare, commercial and contracted plans) on the Practice Management system. Communicate with patients, payers, and employees to address all patient account issues. Be mindful of NEON's customer service and ethical standards in all interactions with internal and external customers.

Education:

High School Graduate or equivalent with healthcare experience;

Preferably, certificate in coding.

Minimum Qualifications: Experience in Healthcare environment, with experience in accounts receivable. Knowledge of electronic practice management system and other claims processing systems. Knowledge and work experience of CPT, HCPCS and ICD 10 coding. Knowledge and work experience of all major insurance payers.

Duties: under the direct supervision of the Director of Social Services, the Program Coordinator is responsible for the coordination of activities relating to the Centering Pregnancy Initiative to include scheduling, data gathering and analysis, enrollment and patient follow-up.

Education:

Bachelors degree in social work or related field required, Masters degree preferred.

Minimum Qualifications:

Excellent oral and written communication skills, Excellent interpersonal skills, Abilty to communicate with diverse patient population, and 5 years experience in working with individual in group and individual setting.

Duties: Under the supervision of the Dental Director, the Dental Hygienists provide preventive dental care and teach patients how to practice good oral hygiene.  Takes and develps x-rays and examines patient's teeth & gingival structures, documenting the presence of disease or abnormalities. Assist the patient in maintaining good oral health.  Develops and promotes community dental health programs care professionals?

Education:

Graduate from an accredited dental hygiene school and pass both a written and clinical examination. Dental Hygienist Licensure in the State of Ohio. Able to work without direct supervision. License to work without an Dentist. Must have completed at least one  year of College. Current CPR Certificate (Healthcare Provider BLS).

Minimum Qualifications: Dental Hygieneists must be licensed in the State of Ohio.  Hygienist must be graduate from an accredited dental Hygiene school and pass both  a written and clinical examination.  Dental Hygienists must work well with others, particulary patents who may be under stress.  Dental Hygienists must have manual dexterity because they use dental instruments with little room for error qwithin a patient's mouth.

Duties: Under the direction of the Revenue Cycle Director, the Business Office Supervisor is responsible for directing and coordinating the activities of Business Office staff at all Health Center sites.  The Business Office Supervisor is responsible for assisting in the recruitment, training, developing and evaluating the performance of the Business Office staff.  The Business Office Supervisor participates in the administrative planning, coordination, implementation and evaluation of the NEON patient experience, customer care and revenue collection process.  The Business Office Supervisor assures the proper documentation of all data necessary to produce clean claims and the initial billing process.

Education:

Associate Degree in Business Management or Health Care Administration or the equivalent experience as exemplified by three or more years in the areas of Patient Accounts, Patient Registration or Health Care Management.

Minimum Qualifications: Successful completion of a billing and coding certification exam within 8 months of employment.  Must demonstrate the knowledge and skills necessary to assist patients in a culturally sensitive manner.  Ability to communicate effectively with patients and other department heads to assure a clear understanding of the patient's needs.

Duties: 

Under the general supervision of the Medical Director, the Podiatrist conducts history, examination, and treatment of up to complex medical conditions of the foot and ankle, typically managed on an outpatient basis.

Education:

Doctor of Podiatric Medicine (DPM) degree;

Completion of Foot and Ankle residency preferred;

American Board of Podiatric Medicine and Surgery Certification Maintenance of Certification (MOC) preferred

Minimum Qualifications: 

Current, valid, unencumbered Podiatry licensure with the Ohio Medical Board;

DEA Certificate (Physician)

Duties:  Under the general supervision of the Case Manager, the CHW is responsible for providing ongoing outreach services to at least 24-33 African American high risk pregnant women in the specified geographic locations. Effectively manage each participant's case file

Education: 

High School graduate or equivalent;

Bachelor's degree in Social Work or a related field is preferred.

Minimum Qualifications: Must be knowledgeable of community health and social service resources. Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations. 1- 3 years of outreach, case management, community education, community engagement, or home health care experience preferred. Dependable transportation is required

Duties: 

Under the general supervision of the Social Services and Special Programs Director, the Program Manager plans, organizes and coordinates the activities of teh M&BF program.  Supervises M&BF staff, oversees the implementation of program policies and program requirements.  The Program Manager provides budget management and submission of budgetary  paperwork to director.

Education: 

Bachelor's degree in Social Work or a related field is required.

Master's degree is preferred.

Minimum Qualifications: 

Applicants must be knowledgeable of community health and social services resources

Applicants must have three to five years of outreach, case management, or home health care experience.  Applicants should have a working knowledge of the issues relating to racial and ethnic health disparities.

Applicants must have dependable transportation.

Duties:  Under the general supervision of the Director of Social Services and Special Programs, the Outreach/Enrollment Specialist is responsible for providing community based outreach and enrollment assistance activities and facilitate enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurnace Program.  Help families to understand the eligibility criteria and application process, serving as liaison with the State to complete the enrollment process.  Assist in developing outreach program plan.

Education:

High Shool Diploma or a GED required.

Associate or Bachelor degree is required.

Minimum Qualifications:

Applicants must have excellent oral and written communication skills.

Applicants must have the ability to communicate with diverse patient populations.

Applicants must have two years of experience working in the community related to task areas associated with this position.

Duties: Under the supervision of the Provider and Community Relations Manager, the Outreach Coordinator will work to develop relationships with strategic partners in the effort to strengthen referral relationships with social service organizations that serve economically vulnerable populations. The Outreach Coordinator will focus on connecting residents within this targeted population with NEON Health Center services. Outreach efforts will connect new users to NEON with an emphasis on residents without a medical home, the uninsured, and underinsured.

Education:

High School graduate or equivalent;

Bachelor's degree in Social Work, Community Planning or a related field is desirable.

Minimum Qualifications: Demonstrated knowledge of outreach methods, interviewing and assessment techniques. Knowledge of a broad range of social service and assistance providers in the target area. Demonstrated ability to work as a member of a team and to work effectively with other community agencies in the best interest of the participant and the agency. Able to work flexible targeted outreach hours, including some weekends. Knowledge of community resources and agencies providing a wide variety of specific social service programs and resources. Ability to communicate clearly and concisely, both orally and in writing. Ability to analyze and interpret policy information and understand and follow complex written and oral instructions, rules, and procedures, including record keeping and reporting. Ability to work independently and make appropriate decisions regarding work methods and priorities. Valid driver's license and reliable transportation required. Ability to physically perform assigned duties.

No Positions Available

Duties: The Patient Ambassador Coordinator will provide supervision to the Volunteer Patient Ambassador (VPA) that provide NEON visitors and customers information and support of health center staff. The Patient Ambassador Coordinator will be trained to understand the basic workings of the patient flow process and to support NEON's customer service efforts at all times. The Patient Ambassador Coordinator will assist in the development, coordination and administration of the VPA initiative. The Patient Ambassador Coordinator must have analytical skills to prepare and review weekly/monthly patient flow reports and communicate report findings and implications at health center staff meetings and prepare and interpret weekly/monthly patient feedback reports.

Education: 

High School graduate or equivalent;

Additonal specialized training in social services or related field preferred.

Minimum Qualifications: Strong verbal and written communication skills. The ability to supervise and empower VPA's to be effective in their roles. The ability to work cooperatively with different types of personalities and ethnic backgrounds.

No Positions Available

Duties: Under the general supervision of the MomsFirst Case Manager, the CHW is responsible for providing ongoing outreach services to 25-40 African American high risk pregnant women in the specified geographic locations. Effectively manage each participant's case file.

Education:

High School graduate or equivalent;

Associate degree in social services or related field is required;

Bachelor's degree in Social Work or a related field is preferred.

Minimum Qualifications: (UPDATED)

Must be knowledgeable of community health and social service resources. Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations. 1-3 years of outreach, case management, community education, community engagement, or home health care experience preferred. Dependable transportation is required.

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Duties: Under the direction of the Director of Pharmacy, the Pharmacist is responsible to operate the pharmacy department according to well defined standards, while complying with all Federal and State rules and regulations. Pharmacists are expected to provide counseling and education to patients so that our patients are well motivated and better informed to manage their disease state.

Education:

B.S. or Pharm D;

Residency in ambulatory care is desirable.

Minimum Qualifications: Must be licensed to practice pharmacy in the state of Ohio. Must have completed continuing education to comply with the rules mandated by the Ohio State Board of Pharmacy.

Duties: Under the supervision of the Laboratory Supervisor, the Phelbotomist/Laboratory Clerk performs a variety of tasks related to communications, patient flow, information processing, and recordkeeping in the Laboratory. The Clerk must be able to communicate intelligently by telephone, file reports, retrieve reports from file, have a basic understanding of computer applications, manually and electronically relay information to others and direct patients for service. The Clerk must follow instructions exactly, write legibly, spell correctly and perform venipuncture and capillary punctures in accordance with established : 

High School graduate or equivalent;

Certified phlebotomist or equivalent in training and/or experience.

Minimum Qualifications: Knowledge of medical terminology. The ability to work without close and constant supervision. Clerical ability required to accurately record, transcribe and calculate test volume. Manual and finger dexterity required to collect blood specimens. Demonstrate ability to accurately perform required quality control. Ability to perform and understand limited waived tests.

Duties: Under the supervision of the Laboratory Supervisor, the Phelbotomist/Laboratory Clerk performs a variety of tasks related to communications, patient flow, information processing, and recordkeeping in the Laboratory. The Clerk must be able to communicate intelligently by telephone, file reports, retrieve reports from file, have a basic understanding of computer applications, manually and electronically relay information to others and direct patients for service. The Clerk must follow instructions exactly, write legibly, spell correctly and perform venipuncture and capillary punctures in accordance with established standards. The Clerk must be able to accurately perform and understand limited waived testing according to CLIA guidelines and NEON standards.

Education: 

High School graduate or equivalent;

Certified phlebotomist or equivalent in training and/or experience.

Minimum Qualifications: Knowledge of medical terminology. The ability to work without close and constant supervision. Clerical ability required to accurately record, transcribe and calculate test volume. Manual and finger dexterity required to collect blood specimens. Demonstrate ability to accurately perform required quality control. Ability to perform and understand limited waived tests.

Duties: Under the general supervision of the Medical Director, the Adult, Child and Family Therapist/Chemical Dependency Counselor directs the overall coordination of the Substance Abuse Expansion Program services and staff. Provides supervision of Chemical Dependency Counselors and coordinates integration of Primary Care and Behavioral Health Substance Abuse care teams; provides behavioral health services to NEON patients experiencing mental health conditions and chemical dependency. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Provides Screening, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT). Provides supervision of Chemical Dependency Counselors and students with required supervisory licensure.

Education: 

Master of Arts (MA), Master of Social Work (MSW), Master of Social Science Administration (MSSA), or Master of Education (MEd) degree from an accredited university;

Completion of post-graduate fieldwork and supervised practice as required for State licensure.

Minimum Qualifications: Current and valid State of Ohio Licensed Independent Social Worker (LSW), or Licensed Professional Clinical Counselor (LPCC) Licensure with the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. Current and valid State of Ohio Licensed Independent Chemical Dependency Counselor (LICDC or LICDC-CS) Licensure with the Ohio Chemical Dependency (OCDP) Board, or equivalent combination of licensure and experience. Supervisory licensure strongly preferred.

No Positions Available

Duties: ​Under the general direction of the Medical Director, the Clinical Psychologist directs the overall coordination of the Substance Abuse Expansion Program services and staff.  Provides behavioral health services to NEON patients experiencing mental health conditions and substance abuse disorders.  Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Implements and manages NEON's Substance Abuse Service Expansion Program.  Provides training and monitoring of Screening, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT) services.  Provides supervision of Chemical Dependency Counselors and coordinates integration of Primary Care and Behavioral Health Substance Abuse care teams.

Education:

Ph.D. in Psychology or Psy. D. (Doctor of Psychology) from an American Psychological Association's Committee on Accreditation (APA) accredited program.

Minimum Qualifications: Current and valid State of Ohio Psychologist Board licensure. Current and valid State of Ohio Licensed Independent Chemical Dependency Counselor-Clinical Supervisor Licensure (LICDC-CS) with the Ohio Chemical Dependency Professionals Board (OCDP). Two years outpatient experience preferred in Medication Assisted treatment methods for opioid addiction.​

No Positions Available

Duties: Under the direction of and working with the Director of Behavioral Health (Psychologist), the Community Health Educator will develop, or replicate best practice, multimedia training programs geared towards raising community and patient family awareness and knowledge about opioid addiction. The Community Health Educator will plan and initiate community and patient family training programs that emphasize the importance of community and family action and support for individuals who are addicted to opioids.

Education:

Bachelor's degree in community health education, public health, social sciences or communication.

Minimum Qualifications:  Excellent oral and written communications skills including public speaking, group presentations and training both large and small audiences. Cultural competency and ability to communicate with people from diverse backgrounds and with varying levels of education. Experience with program planning, curriculum development, social marketing, health promotion and prevention with emphasis on social media and other platforms. Experience working with families, community organizations, agencies and faith-based institutions. Knowledge of Chemcial Dependency and Substance Abuse disorders, preferrably Opioid addiction. Experience maintaining program data and grant reporting. Certified Health Education Specialist (CHES) credential desired, but not required.

No Positions Available

Duties:  The Behavioral Health/Case Manager, Patient Care provides behavioral health care services to NEON patients experiencing mental health conditions and emotional disorders. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Provides referrals and supportive services to improve patients' quality of life.

Education:

Bachelor of Social Work (BSW) degree from an accredited college or university;

Completion of supervised practicum as required for State Licensure.

Minimum Qualifications: Current and valid State of Ohio Licensed Social Worker (LSW) Licensure with the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board.

Duties: Under the general supervision of the Medical Director and in conjunction with the Behavioral Health Nurse Practitioner, the Administrative Assistant esnures that the Behavioral Health Department functions efficiently and effectively.

Education:

High School diploma;

Associate's Degree preferred.

Minimum Qualifications: Excellent verbal and written communication skills. High level of integrity in dealing with sensitive information. Ability to work independently and as a team member. Consistently follows procedures and protocols. Recognizes priorities, works well under pressure, ability to meet deadlines. Demonstrated analytical, organizational and record keeping ability. Must be clear and friendly in the telephone calls, courteous and helpful. Exercises good judgment, discretion and honesty. Minimum of two years office experience required. One year of behavioral health experience is preferred.

Duties: The Behavioral Health Nurse Practitioner works with people suffering from various mental health conditions, and their families, to offer help and support in dealing with their condition. The work involves helping the patient to recover from their illness, or to come to terms with it in order to lead a positive life.

Education:

Masters, postgraduate, or doctoral degree from a family psychiatric-mental health Nurse Practitioner program accredited by the Commission on Collegiate Nursing Education (CCNE) or the Accreditation Commission for Education in Nursing (ACEN) (formerly, NLNAC - National League for Nursing Accrediting Commission);

Psychiatric Mental Health Nurse Practitioner Certification by the American Nurses Credentialing Center;

Ohio RN Licensure, Certified Nurse Practitioner Certificate of Authority, Prescriptive Authority (DEA);

Current CPR Certification (Healthcare Provider BLS).

Minimum Qualifications: Dental Hygieneists must be licensed in the State of Ohio.  Hygienist must be graduate from an accredited dental Hygiene school and pass both  a written and clinical examination.  Dental Hygienists must work well with others, particulary patents who may be under stress.  Dental Hygienists must have manual dexterity because they use dental instruments with little room for error qwithin a patient's mouth.

Duties: Under the general supervision of the Case Manager, the CHW is responsible for providing ongoing outreach services to at least 24-33 African American high risk pregnant women in the specified geographic locations. Effectively manage each participant's case file.

Education:

High School graduate or equivalent;

Bachelor's degree in Social Work or a related field is preferred.

Minimum Qualifications: Must be knowledgeable of community health and social service resources. Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations. 1-2 years of outreach, case management, community education, community engagement, or home health care experience preferred. Dependable transportation is required.

Duties: 

Under the general supervision of the Program Manager the Administrative Assistant is responsible for performing a wide range of administrative and office support activities for the Ohio Babies 1st program.  the Administrative Assistant will work collaboratively with Case Managers and Community Health Workers to facilitate the efficient operation of the program.

Education:

High School Diploma or GED is required.

Minimum Qualifications: 

Must have two to three years of experience working in an office/business setting. Must be organized. Must be detail oriented.  Must be proficient in utilizing Microsoft programs. Must be able to work with a team.

Duties:  Under the general direction of the Medical Director, and Behavioral Health Director, the Licensed Independent Chemical Dependency Counselor provides Chemical Dependency counseling within the Substance Abuse Expansion Program.  Promotes integration of Primary Care, Behavioral Health and Substance Abuse treatment. Provides behavioral health services to NEON patients experiencing substance abuse and chemical dependency. Conducts history and assessment; determines diagnosis; develops treatment plan.  Provides Screening, Brief Intervention, Referral and Treatment (SBIRT), Subtance Abuse Therapy and Medication Assisted Treatment (MAT).

Education: 

Master's Degree in a Behavioral Science from an accredited university with required course work; Completion of Chemical Dependency Specific Education in specific content areas required for licensure. 

Minimum Qualifications: Current and valid State of Ohio Licensed Independent Chemical Dependency Counselor (LICDC).  Licenure with the Ohio Chemical Dependency (OCDP) Board; Completion of supervised chemical dependencyt counseling work experience required for State licensure; 

Duties: 

The Director of Nursing Affairs acts as   the primary backup and support to the Medical Director to enable him/her to provide the best possible administration for the Medical Services Department with respect to nursing affairs.  The Clinical Quality and Research Coordinator (CQRC) has the responsibilities for implementation of procedures entailed in the NEON Clinical Quality Improvement Program (CQIP).  In addition to quality improvement activities, NEON is involved in various clinical research activities. The CQRC is responsible for coordinating and effectuating NEON's role in the said activities.  Advance Practice  Registered Nurse/Certified Nurse Practitioner/Midwife care within scope of practice for up to 16 clinical hours per week. 

Education: 

Registered Nurse degree required;

Master of Science in Nursing (MSN): Advance Practice Nurse Practitioner/Nurse Midwife Program.

Minimum Qualifications: Current, valid State of Ohio Board of Nursing Registered Nurse licensure; and Advance Practice Registered Nurse (APRN) licensure; Certified Nurse Practitioner (CNP) or Certified Nurse-Midwife (CNM) Certification,Current CPR certificate (Healthcare provider BLS). Experience in Health Care Administration, Public Health or related field; A minimum of 1-2 years of experience with The Joint Commission working in a Community Health center or similar ambulatory  care setting preferred, but not require; Ability to work independently; Strong organization skills with attention to detail; Strong interpersonal skills, ability to work with patients and all level of staff; Ability to represent NEON on a professional level.

Duties:  Under the general direction of the Medical Director and supervision of the Behavioral Health Director, the Adult, Child and Family Therapist/Chemical Dependency Counselor provides behavioral health services to NEON patients experiencing mental health conditions and chemical dependency. Conducts history and assessment; determines diagnosis; develops treatment plan and provides clinical counseling, psychosocial interventions and social psychotherapy. Provides Screening, Brief Intervention, Referral and Treatment (SBIRT), Substance Abuse Therapy and Medication Assisted Treatment (MAT). Provides supervision of Chemical Dependency Counselors and students with required supervisory licensure.

Education: Master of Arts (MA), Master of Social Work (MSW), Master of Social Science Administration (MSSA), or Master or Education (MEd) degree from an accredited university; or education required for Independent Social Worker or Professional Clinical Counselor at time of licensure; Completion of post-graduate field work and supervised practice as require for State licensure.

Minimum Qualifications:  Current and valid State of Ohio Licensed Independent Social Worker (LISW) or Licensed Professional Clinical Counselor (LPCC) Licensed with the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board; Current and valid State of Ohio Licensed Chemical Dependency Counselor (I, II, or III) Licensure with the Ohio Chemical Dependency (OCDP) Board; or equivalent combination of licensure and experience.  Supervisory licensure preferred, but not required.

Duties: The HIT Specialist plays a vital technical role in the medical records area at the health center level. The HIT Specialist will work under the guidance of both the Manager of Health Information and the Director of Health Information.  The overall work requires knowledge of medical records administration and general management. The primary functions of this position include (but are not limited to) the following tasks: maintaining and recording medical data in the Electronic Health Record (EHR) using NextGen technology, completing and reviewing correspondence communication to various agencies, working with immigrants to complete their application for citizenship, scanning, electronically filing correspondence, tracking PCMH and Joint Commission data for reporting, working with patients requests when needed and chart audits to support accurate medical coding functions, and continuous support to patient enrollment for the Patient Portal. The HIT Specialist must have the ability to apply laws and regulations on the confidentiality of information under the Health Insurance Portability and Accountability Act (HIPAA), the Privacy Act of 1974 and Freedom of Information Act.

Education: 

High School Graduate or equivalent;

Associate's degree preferred;

NextGen Competency Achievement Certificate;

Successful completion of Advanced Health Information training when made available.

Minimum Qualifications: 3-5 years experience in a medical records/HIT environment. Some experience performing ICD/CPT coding. Knowledge of HIPAA guidelines and Release of Information laws and processes. Experience with abstraction and data entry of medical records. Working knowledge of medical terminology. Ability to work with technical professionals, management and medical professionals in a team environment and the ability to work effectively independently. Must be able to maintain confidentiality regarding the patient information in accordance with all HIPAA and NEON policies. Understand the following certification and our requirements for PCMH and Meaningful use. Must have a professional demeanor and the ability to communicate with patience and understanding

Duties: ​ The position of an IT support technician includes working with the end-user, infrastructure support and maintenance. This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Education:

Microsoft CNA a plus;

Associate's degree or equivalent work experience;

Successful completion of Health Information training when made available.

Minimum Qualifications: 5 years of Information Technology experience; preferably in a non-profit environment. Specific knowledge, training, or skills required to perform the duties of this position. Specific concepts, courses, training programs or required certifications: to perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  Considerable knowledge of: desktop operating system administration experience, principles and practices of effective time management, extensive working knowledge of software applications commonly used in a local area network environment: Micosoft Office Suite. ​​

Duties: Under the general supervision of the Chief Information Officer (CIO) or designee, the Director of Health Information & Population Health, will fill a vital supervisory role in the medical records area within NEON. The incumbent directs and oversees all policies and procedures related to healthcare information management. Responsible for ensuring accuracy and efficiency in the medical record department. Reviews processes and identifies area for improving taking into account user needs. May act as liaison between information services and technology department, ensuring that systems are accessible and in accordance with the needs of the organization. Ensures that all record keeping and information disbursement complies with HIPAA regulations. Familiar with a variety of field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. Leads and directs the work of others. A wide degree  of creativity  and latitude is required. Typically reports to top management. The work requires knowledge of medical records administration, general management, Meaningful Use Reporting (MU) and Patient Centered Medical Homes Requirements (PCMH). The Director of Health Information & Population Health will supervise the electronic function to accurately allow entry of current and historical raw medical data into the Electronic Medical Record (EMR) using Health Information Management tools such as NextGen technology.  In addition,  the Director of Health Information & Population Health will assist with the overall efforts for patient care improvement data and strategies for the Joint Commission, Better Health Greater Cleveland, insurance payers and the likes.

Education:

Bachelor's degree in computer science or related field preferred;

NextGen Competency Achievement Certificate (NCP);

Successful completion of advanced Health Information training.

Minimum Qualifications:  Working knowledge of HIPAA guidelines and Release of Information laws. Experience with writing policy and procedures. Experience with abstraction and data entry of medical records. Working knowledge of medical terminology. Ability to work with technical professionals, management and medical professionals in a team environment and the ability to work effectively independently.  Management and supervisory experience. Able to manage all aspects of PCMH and MU reporting.

Duties: ​Under the direct supervision of the Revenue Cycle, the Financial Counselor will collect, review and enter data from patients seeking care within the NEON network, with professionalism and confidentiality. The Financial Counselor will assist all qualified, self-pay patients with the goal of managing and reducing associated account receivables. The foremost duty and responsibility of a Financial Counselor is to act as a navigator to patients applying for NEON's discounted medical care program and assisting with application for available insurance programs, i.e., private insurances, Medicare, Medicaid, HMO, etc. They will be required to counsel and advise patients of their financial help eligibility, and the cost that is required for each visit. This information must be accurately input into NEON's practice management system and update accordingly. Generating statements and re-billing claims. Other duties of a similar nature will be required that are essential to the delivery of high quality comprehensive family health care. The duties listed below are for the purpose of illustration and without limitation to the discretion of NorthEast Ohio Neighborhood Health Services, Inc. (NEON) to modify, add to, or delete said duties from time to time.

Education:

High School Graduate or equivalent;

One year college education.

Minimum Qualifications: 3 years experience working in a medical office with direct patient contact. Some Insurance/Billing knowledge required. Working Knowledge of Medicare and Medicaid programs. Ability to speak clearly and distinctly with proper grammar. Ability to demonstrate maturity, flexibility and to make sound judgment independently. Must be organized and work well in a fast paced environment.

NO POSITIONS AVAILABLE

Duties: Under the supervision of the Medical Director and in support of the staff Optometrist, the Optometric Technician provides the basic services of screening, billing, optometry support, enrollment, and eyeglass fitting and repair. The Optometric Technician will assist the Optometrist by performing eye screening, lensometry, dispensing eye glasses, routine office duties, ordering supplies, and performing other duties as assigned.

Education:

High School graduate or equivalent;

Certificate or Associate Degree in Optician Technology desirable.

Minimum Qualifications: Certification as a Paraoptometric from the American Optometric Association preferred. Four to twelve months of work experience or related clinical experience desirable.

NO POSITIONS AVAILABLE

Duties: The Nutrition Counselor performs a variety of specialized duties related to the nutrition counseling of patients/families for Medical Nutrition Therapy (MNT) diet education. This may include but are not limited to: weight measurement, malnutrition/weight gain, nutrition therapy, and counseling of diseases like cardiovascular, renal, diabetes, gastrointestinal disorders, and general healthy diet for chronic disease prevention.

Education: 

Attained a minimum of a bachelor's degree from a U.S. regionally accredited university or college and complete a program consistent with the academic standards for dietitians established by the Academy of Nutrition and Dietetics;

Successfully completed an Accreditation Council for Education in Nutrition  and Dietitians (ACEND) accredited pre-professional dietetic experience at a health-care facility, approved by the Academy of Nutrition and Dietetics or a comparable experience approved by the Ohio Board of Dietetics.

Minimum Qualifications: Successful passing of the Commission on Dietetic Registration (CDR) examination and earn a Registered Dietitian credential (RD). Current Licensed Dietitian by the Ohio Board of Dietetics. Current CPR certification (Healthcare Provider BLS).

Duties: Under the general supervision of the Chief Information Officer (CIO), the Network Administrator is responsible for assisting the CIO with all computer and network infrastructure planning, administration and operations activities. Also performs a variety of complex professional and technical duties related to the installation and maintenance of the computer network and communications hardware and software systems including network and application serviers, routers, Firewall, LAN, WAN, Frame Relay, ISDN, DIA and phone systems, in addition to server and PC workstations.  Responsible for assisting the CIO with the configuration and installation of network and internet security. Responsible for assisting the CIO with the configuration and installation of all network software packages used. Reponsible for assisting the CIO with the IT disaster backup and recovery systems. Supervises the work of the network technical staff (IT Support Specialist).

Education: 

High School graduate or equivalent.

Minimum Qualifications:Six years of computer experience working with networking infrastructure and WAN networks (Novell Netware, Microsoft) or any equivalent combination of education and experience.

Duties: ​ Under the general supervision of the Chief Information Officer, the Associate Network Administrator is responsible for assisting the Network Administrator with all computer and network infrastructure planning, administration and operations activities. Also performs a variety of complex professional and technical duties related to the installation and maintenance of the computer network and communications hardware and software systems including network and application servers, routers, Firewall, LAN, WAN, Frame Relay, ISDN, DIA and phone systems, in addition to server and PC workstations. Responsible for assisting the Network Administrator with the configuration and installation of network and internet security. Responsible for assisting the CIO with the configuration and installation of all network software packages used. Responsible for assisting the CIO with the IT disaster backup and recovery systems. Supervises the work of the network technical staff (IT Support Specialist).

Education:

High School graduate or equivalent.

Minimum Qualifications: Six years of computer experience working with networking infrastructure and WAN networks (Novell Netware, Microsoft) or any equivalent combination of education and experience

Duties: Under the general supervision of the Chief Information Officer, the Associate Network Administrator is responsible for assisting the Network Administrator with all computer and network infrastructure planning, administration and operations activities. Also performs a variety of complex professional and technical duties related to the installation and maintenance of the computer network and communications hardware and software systems including network and application servers, routers, Firewall, LAN, WAN, Frame Relay, ISDN, DIA and phone systems, in addition to server and PC workstations. Responsible for assisting the Network Administrator with the configuration and installation of network and internet security. Responsible for assisting the CIO with the configuration and installation of all network software packages used. Responsible for assisting the CIO with the IT disaster backup and recovery systems. Supervises the work of the network technical staff (IT Support Specialist).

Education:

High School graduate or equivalent.

Minimum Qualifications:  Six years of computer experience working with networking infrastructure and WAN networks (Novell Netware, Microsoft) or any equivalent combination of education and experience

Job Description:

Perform advance financial analysis to support strategic business initiatives and investment opportunities of the company.

Job Location:

Cleveland, Ohio

Duties: ​ As a healthcare Central Medical Assister, you will be responsible for successfully managing large amounts of inbound calls. 

This will include the following communication scripts, handling different topics, communicating and documenting patient requests, and acting as a liaison between our patients and the providers.

Education:

High School Diploma, GED, some college.

Completion of training as a Medical Assistant or Nursing Assistant.

Minimum Qualifications: Minimum of one year experience as a Medical Assistant or Nursing Assistant or other clinical clerking position. Ability to convey a positive and professional image to customers.  Maintain composure in high pressure situations. Capable of following an issue through to its conclusion.  Working knowledge of medical terminology.  Display exceptional verbal and written communication, interpersonal and active listening skills.  Ability to prioritize issues and respond accordingly.

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