REQUESTING COPIES OF MEDICAL RECORDS

To request a copy of your medical record from Northeast Ohio Neighborhood Health Services, Inc. (NEON) download, complete, sign, and date the Patient's Informed Consent to Release Health Information form. Mail, fax, email or submit in person at your local Northeast Ohio Neighborhood Health Services, Inc. (NEON) to the attention of the Health Information Management Services (HIMS) Department.

Please be sure to fill out the authorization form accurately and completely.  Inaccurate information on the authorization form will cause delays in providing you with the information you requested. Please allow up to 30 days to process your request upon receipt.
Your medical record is also available through the Patient Portal for FREE. Visit the Patient Portal to learn more, login or sign up. If you need Patient Portal support call the HIMS department at your local NEON.

Phone Number: 216-231-7700

Secure Fax: 216-325-6557

Business Hours:
Monday - Friday 9:00 am - 5:00 pm

Mailing Address:

8300 Hough Avenue

Cleveland, Oh. 44103

Northeast Ohio Neighborhood Health Services, Inc. (NEON)
HIMS Department